Country Manager
Duties
To serve as local Chief Operating Officer, in partnership with group functions. Drives country operations to achieve business goals and optimum client satisfaction.
Responsibilities
- Supervise the team of Finance Officers and Finance Department
- Responsible for business development, growth, cost effective and timely delivery of the company’s service products in country of operation.
- Responsible for the profitability of country operations and leads in identifying, cultivating and soliciting new businesses and relationships.
- Ownership of corporate branding / image, customer relations, optimum client SLA satisfaction and all related issues.
- Provides general oversight of all country activities, manages the day-to-day operations, and ensures a smoothly functioning, effective and efficient organization.
- Ensures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations.
- Assists the Operations Director/Board, by providing inputs to determine Company’s values, mission, vision, strategy and short- and long-term goals.
- Keeps the Board fully informed of county performance and all the important factors influencing it.
- Identifies and informs the Board about trends, issues, problems and activities in order to facilitate policy- making. Recommends policy positions.
- Ensures service quality and organizational stability through the development and implementation of policies, standards and controls, values and culture, systems and procedures, and regular evaluation of performance.
- Collaborate and coordinate support functions (HR, IT, Finance) to ensure a work environment that recruits, retains, and supports quality staff.
- Promotes value-adding/profitable products and services that are delivered in a cost-effective manner, employing economy while maintaining an acceptable level of quality.
- Oversees the financial activities of the organization including budgeting, performance reporting (cash, profit, and assets), and audit.
- Works with Board and Group Finance Manager to secure financing to support short- and long-term goals.
Qualification
Qualifications:
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B.Sc. Electrical / Electronics or Computer Engineering, or any other areas.
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MBA preferred.
Minimum Working Experience:
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8 years' progressive technical and commercial work experience including at least 5 at Senior Management level preferably in the telecommunications industry.
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Excellent knowledge of the B2B customer decision-making and procurement processes.
Knowledge, Skills & Attitude
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Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
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∙Must possess critical competencies in five (5) broad categories: commitment to results, customer-centric, business savvy, leadership, and entrepreneurial skills.
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The CM manages continuity, change, and transition. This individual must be able to know how to influence and enable others.
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This individual identifies relevant information and helps transform this information into individual and organizational knowledge and learning.
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Ability to translate broad goals into achievable steps. To anticipate and solve problems and take advantage of opportunities, being a self-starter and team player.
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Must possess knowledge of, and experience in business development, sales, management, and administration, finance, and HR.
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Should possess demonstrated experience in integrating and coordinating diverse areas of management.
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Excellent interpersonal, oral and written communications skills – English Language.
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A high level of personal skills is required to make formal, persuasive presentations to groups and to deal effectively with various stakeholders. Strong Networks and Networking skills.
Working Conditions
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Extended work hours.
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May require travel – local and international.
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Working under pressure.
Method of Application
Qualified and interested candidates to send their updated CVs in Word Format to careersng@telinnoconsulting.com, using the job title “Country Manager” as the subject of the e-mail; not later than July 31, 2023.
