Technical Sales Manager
We are seeking a Group Technical Sales & Innovation Manager to lead sales and drive technical innovation across our multi-country operation in Africa. The successful candidate will be responsible for selling our technical solutions across all operating countries, managing delivery of our technical services, developing new technical solutions, managing OEM supply chain partner relationships, and training our sales and technical staff. This pivotal role requires a strategic approach to meeting the company's goals.
Responsibilities
- Work with solution partners to identify and develop high-valued, targeted products, technical solutions and services.
- Responsible for technology and product partners management.
- Design, document, manage & control the positioning strategy and road map of all technical products and services lines
- Developing and implementing strategic plans for the company’s sales goals, including increasing market share and growing the customer base
- Meeting with clients to determine their needs and preferences and explaining products and services offered by the company to drive sales.
- Preparing proposals and contracts to help secure new business opportunities
- Establishing relationships with suppliers to ensure that they have the latest information about products and services offered by the company
- Identifying opportunities for new products, services, or applications that will increase revenue or improve efficiency in operations
- Ensuring that all staff members are trained on product knowledge and customer service skills
- Maintaining relationships with existing clients to ensure continued satisfaction with products and services
- Coordinating with sales staff to schedule appointments or demonstrations with potential clients
- Conducting market research to identify new opportunities for products or services
- Lead pre-sales technical support for new opportunities across the group.
- Support the development and implementation of all ongoing business diversification projects.
- Weekly technical reports to the management as required.
- Provides and ensures communication with and between project and constituent management at critical points in the implementation of the project plan
- Identifying, securing, and coordinating the implementation of internal and external resources and expertise as appropriate to achieve project objectives.
- Providing strategic support and supervision to the OPCO’s project and technical team (Delivery team)
Qualification
Qualifications:
- B.Sc. in Computer Science or a relevant Technology / Engineering discipline. An MBA or MSc will be an advantage
- Relevant professional certification(s) required
Knowledge:
- A blend of Technical Service Delivery, Project Management, and Product Design/Development in Telecoms Environment
- Multi-vendor and multi-technology technical knowledge
- Applicable knowledge of emerging trends in communication technology
- Industry-standard optimization processes, tools, and technologies
- Previous working knowledge of network planning and RF Technology is an advantage.
- Technical Sales management experience within the mobile telecom and IT industry is preferred.
Work Experience and Skills:
- At least 10 years of experience in technical sales, with at least 5 years in a managerial role. Experience in the telecom industry is highly desirable.
- Previous Technical Sales roles at Telecoms or IT OEMs e.g., Huawei, Nokia, Cisco etc. is an advantage.
- Hands-on skills and experience in Telecoms/IT field.
- Knowledge of project/product management in a Telecoms environment
- Experience leading high-profile customer engagement
- Excellent written and verbal communication skills with a good grasp of industry terms.
- Strong sales management skills.
- Leadership and people management skills.
- Initiative, Creativity and Imagination
- Must be capable of selling and leading in a fast-paced environment.
- Networking and Ability to interact at highest Corporate Level
- Initiative, Creativity and Imagination
- Experience in the telecom industry is highly desirable.
- Relevant professional certification(s) required.
- Proven experience in driving sales and innovation in a multinational or multi-country operation.
- Strong understanding of the technical landscape, with the ability to anticipate industry trends and technological advancements.
- Demonstrated success in leading and growing a team, with strong leadership and interpersonal skills.
Preferred Skills
- Fluency in English. A good command of French would be an advantage
- Experience working in Africa or with African markets.
- Multi-vendor and multi-technology technical knowledge.
- Previous working knowledge of network planning and RF Technology.
- Previous Technical Sales roles at Telecoms or IT OEMs e.g., Huawei, Nokia, Cisco, etc.
Travel Requirements
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Ability and willingness to travel across the countries of operation.
Method of Application
Qualified and interested candidates are to send their updated CVs in Word Format to careersng@telinnoconsulting.com, using the job title “Technical Sales Manager” as the subject of the e-mail; not later than July 31, 2023.
